(4.5 / 5)2438+ Ratings

Bob's Stores Reviews

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Overall Rating

4.5
7 Reviews
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About Bob's Stores

Bob's Stores is a retailer that offers a wide range of products for the whole family. They specialize in family apparel, footwear, and workwear. They carry a variety of name brands, ensuring a selection of high-quality items. In addition to their physical retail locations, they also have an online store where customers can browse and purchase their products. They offer various delivery options, including standard delivery and manufacturer direct shipments. They also handle oversized products and hazardous materials. Their customer service is equipped to assist with order inquiries, product features and availability, rewards account information, and more. They also have a rewards program for loyal customers. They frequently have sales and clearance items, providing opportunities for customers to get their products at discounted prices..

Bob's Stores Pros & Cons

Pros:

  • Wide Product Range: Offers a wide selection of women's clothing, men's clothing, and shoes from various brands like Under Armour, Nike, Carhartt, and more.
  • Bonus Rewards Program: Customers can earn up to $50 daily in rewards for purchases over $50.
  • Free Shipping: Free shipping for orders over $99.
  • Deals and Offers: Regular discounts and deals on eligible items, including price adjustments if an item is further reduced in price after purchase.

Cons:

  • Poor Customer Service: Many customers have reported issues with customer service, including unresponsive representatives and unhelpful responses.
  • Inconsistent Product Quality: Some customers have experienced issues with product quality, such as incorrect sizing and defective items.
  • Difficult Return Policy: Return policy is not favorable, with customers often having to pay for return shipping and facing difficulties in exchanging or returning items.
  • Deceptive Pricing: Some customers have reported that prices are raised after advertising significant discounts, making the advertised deals less appealing.

Overall Rating: Bob's Stores has an average rating of 2.3 to 2.4 from various review platforms, indicating that most customers are generally dissatisfied.

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Bob's Stores Customer Reviews (7)

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Mara Biró
Mara Biró
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Feb 13, 2023
Georgia Tegg
Georgia Tegg
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Feb 13, 2023
Rosa Troy
Rosa Troy
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Feb 13, 2023
Anastasie Déziel
Anastasie Déziel
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Feb 13, 2023
James Shepherd
James Shepherd
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Feb 12, 2023
Steve Maxim
Steve Maxim
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Feb 12, 2023
Teresa Jones
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Feb 11, 2023

Bob's Stores Customer’s Q&A

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Bob's Stores Features and Benefits

Bobstores.com is known for its wide range of products, including women's clothing, men's clothing, and shoes. It targets moderate-income customers with a selection of footwear, workwear, teamwear, and activewear.

One of the key features of bobstores.com is its Bonus Rewards Program. Customers can receive a $10 Bonus Reward when they spend $50 or more online at bobstores.com, earning up to $50 daily. Rewards are earned on all sale, regular, and clearance-priced merchandise. A limit of $50 rewards per customer can be earned daily.

For purchases made on bobstores.com, the Bonus Reward will arrive via email within 7 days of the end of the promotion. The email received with the Bonus Reward information will state the expiration date for that Reward. Normally, the expiration will be 21 days after the receipt of the email.

These features and benefits make bobstores.com a popular choice for online shopping. However, it's always a good idea to check the most recent policies on the website before making a purchase. Happy shopping!

Bob's Stores Pricing

Bob's Stores offers various pricing adjustments and promotions:

  • Price Adjustments: If the price of an item drops within 14 days of purchase, Bob's Stores will adjust the payment to match the new lower price.
  • Shipping Fees: A flat $7.99 shipping fee applies to standard ground shipping in the lower 48 states, with additional charges for Alaska and Hawaii. Free standard shipping is available with a minimum purchase of $99 before tax and after applying any applicable discounts.
  • Promotions: Bob's Stores frequently offers discounts, including up to 20% off with current coupons, and various percentage off deals on specific items and categories.

About bobstores.com Payment Method?

Bobstores.com offers several payment options for the convenience of its customers. They accept U.S./Canadian-based credit & debit cards through American Express, Discover, MasterCard, and Visa. They also accept PayPal. Additionally, Bob’s Stores Gift Cards, Merchandise Credits, and eGift Cards are accepted, but these are currently redeemable in-store only. When you place an order, Bobstores.com contacts your issuing bank to confirm the validity of the payment method. Your bank reserves the funds until your order ships or the authorization expires. The actual charge will take place when your order ships. If you have multiple items in your order, you may see separate charges for some or all of your order. This is because they may ship your order from multiple locations, and charge you only for the portion of your order that ships. Any applicable shipping charges will be charged to your order when the first item ships. Payment timing through PayPal may vary based on your individual PayPal account. If you see a Bobstores.com charge on your credit card statement that you did not authorize, report those charges to your issuing bank as quickly as possible. Oftentimes, such charges result from a stolen credit card or a compromised card number, and reporting the issue to your bank is the fastest and safest route to resolve. Before reporting the charges, make sure they weren’t made by a joint account holder or other authorized user on your account.

Bob's Stores FAQs

FAQ

Bob's Stores Alternatives

Here are some alternatives to bobstores.com:

  1. Raymour & Flanigan: A privately owned chain of furniture stores founded in 1946. Offers a wide range of furniture at competitive prices.
  2. Rooms To Go: An American chain of furniture stores founded in 1990. Known for its quality furniture at up to 50% off.
  3. Art Van: A popular chain of furniture retailers offering home furniture, office furniture, furniture for pets, rugs, mattresses and more.
  4. Bassett Furniture: One of the oldest manufacturer and retailer of home furnishing goods in the United States. Known for its hand-crafted furniture.
  5. Havertys: One of the top retail chains of furniture & home decor goods in the United States.
  6. Thomasville
  7. Ethan Allen
  8. Ballard Designs
  9. Wayfair
  10. Urban Barn

These stores offer similar quality products, many at prices lower than bobstores.com. They could be great options to consider for your shopping needs. Please note that the availability of products and prices can vary, so it's always a good idea to check the individual websites for the most current information. Happy shopping!

FAQ

How To Open A Bob's Stores Account?

To open an account on bobstores.com, follow these steps:

  1. Visit the bobstores.com website.
  2. Look for the "Account" or "Sign In" option, usually located at the top right corner of the homepage.
  3. Click on "Create Account" or similar option.
  4. Fill in the required information such as name, email address, and password.
  5. Click on "Submit" or "Create Account" to complete the process.

Remember to keep the login details secure for future use. Enjoy shopping at bobstores.com!

FAQ

What is the return policy for items purchased from Bob's Stores?

Bob's Stores accepts returns within 60 days of purchase (for Rewards Members) and 30 days (for non-Rewards Members) as long as the item is in its original condition and has not been used or washed.
FAQ

What payment methods are accepted on Bob's Stores website?

Bob's Stores accepts payment through major credit cards, including Visa, Mastercard, American Express, and Discover. PayPal and gift cards are also accepted.
FAQ

How can I track my order?

You can track your order on the Bob's Stores website by entering your order number and email address. You will receive a tracking number via email once your order has shipped.
FAQ

How much does shipping cost for orders placed on Bob's Stores website?

Shipping costs vary depending on the size and weight of your order, as well as your shipping address. Shipping costs will be calculated at checkout.
FAQ

How long does it take for orders to be delivered?

Delivery times vary depending on your shipping address and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days.
FAQ

What are some popular brands that Bob's Stores carry?

Bob's Stores carries a wide selection of popular brands. Some of the notable ones include Under Armour, Nike, Carhartt, Levi’s, Lee, Timberland, Reebok, New Balance, Champion, and Adidas. These brands cover a range of products from footwear to workwear, teamwear, and everyday clothing. Bob's Stores is known for its large selection, with an average of 20,000 pairs of shoes to choose from in every store.

FAQ

About bobstores.com Prices and Cost?

"Bobstores.com" is a retail platform that offers a wide selection of family apparel, footwear, and workwear. They carry a variety of name brands for the whole family. They also have a section for sale & outlet items. The website often has deals and offers where discounts are already applied online on all eligible items. These discounts cannot be combined with other coupon or discount offers and exclude certain brands and items. They also offer price adjustments if an item is further reduced in price after purchase. However, specific prices and costs for individual items are not provided in the search results. If you need more detailed information, it would be best to visit the website directly.

FAQ

What are the brands available on bobstores.com?

Bob's Stores offers a wide selection of brands for the whole family. Some of the brands available include Under Armour, Nike, Carhartt, Levi’s, Lee, Timberland, Reebok, New Balance, Champion, and Adidas. They also offer a variety of shoe brands, with an average of 20,000 pairs of shoes to choose from in every store. Please note that the availability of brands may vary and it's best to check the website for the most current offerings.

FAQ

About bobstores.com Popular Products and Services?

Bobstores.com is a well-known fashion store that competes with other fashion stores. It has an overall consumer score of 4.1 out of 5.0 based on 60 reviews. The store offers a wide selection of products for the whole family. They specialize in footwear, apparel, and workwear. They carry an average of 20,000 pairs of shoes in every store. Their product range includes Men's Clothing, Apparel, Footwear, and more. They offer products from various brands such as Under Armour, Nike, Carhartt, Levi’s, Lee, Timberland, Reebok, New Balance, Champion, and Adidas among others. They also have sections for Active Workwear, Fan Shop, Brands, Sale & Outlet. They offer products in various sizes and colors to cater to a wide range of customer preferences.

FAQ

What is the return policy of Bobstores.com?

Bobstores.com has a clear return policy. Unused items in their original packaging with proof of purchase may be returned for a refund or merchandise credit. Items that are used, worn, washed, or sold “As-Is” are not eligible for return or exchange at any time. The return window for Rewards Members is 90 days, and for Non-Rewards Members, it's 30 days. For online purchases, the return window begins on the date the goods are shipped. For in-store purchases, the return window begins on the date of purchase. All returns require valid proof of purchase in the form of an original store receipt or web invoice/packing slip. Returns accompanied by a gift receipt will be refunded to a merchandise credit. Returns can be made in-store or by mail. However, shipping fees are non-refundable. For returns by mail, a copy of the packing slip or invoice must be enclosed with the return. All returns must be unused, unworn, and unwashed with original packaging and tags attached. Returns of purchases made in-store will be refunded to a merchandise credit. Returns of orders made online will be refunded to the original form of payment. If a gift card was used, your refund will be issued on a new e-gift card. All returns must be postmarked within the return window of original shipment or in-store purchase date. Returns by mail should be sent to Bob’s Stores, Attn: Returns Department, 160 Corporate Court, Meriden CT 06450.

FAQ

How long does it take to ship an order from Bobstores.com?

Bobstores.com offers Standard Shipping for a flat rate of $7.99 within the contiguous United States. Once in transit, delivery typically takes 3-7 business days. However, due to Covid19, some deliveries may take longer. They also offer 2-Day Express Shipping and Overnight Shipping for orders within the contiguous U.S., which take 2-3 business days and 1-2 business days for delivery respectively. For orders shipping to US Territories & APO/FPO addresses, it typically takes 2-4 weeks for delivery. Please note that orders must be received by 12:01 a.m. EST, or they will not be processed until the next business day. For shipments to Canada, delivery is through the U.S. Postal Service and typically takes 2-4 weeks. Please note that addressees are responsible for all duties and customs charges on Canadian deliveries.

FAQ

Does Bobstores.com offer international shipping?

Based on the information I found, Bob's Stores does not offer international shipping. They do provide shipping to US Territories, APO/FPO addresses, and Canada. However, it's important to note that delivery to Canada is through the U.S. Postal Service and is not traceable. Please note that addressees are responsible for all duties and customs charges on Canadian deliveries. For shipments within the contiguous United States, the standard shipping is a flat rate of $7.99. Orders shipping to US Territories & APO/FPO addresses arrive within 2-4 weeks. Please check their official website for the most accurate and up-to-date information.

FAQ

bobstores.com Return Policy?

Bob's Stores does offer free returns & exchanges. They have extended their Return Policy during the Holiday Season and the return period is extended through January 6th, 2021. As always, please hold on to your Proof of Purchase for return eligibility.

In terms of Shipping Policy, they provide UPS & USPS Standard Shipping with a flat rate of $7.99 for certain states and for all other states, the flat rate is $7.99. They also offer UPS 2nd Day Express and UPS Overnight with a flat rate of $19.99 and $29.99 respectively. For Canadian or APO/FPO orders, the order must be placed by 11:59 PM PST, 12/6/2023 for anticipated delivery on/before 12/24/2023. They also ship to most addresses in Canada's 10 provinces and most addresses overseas U.S. Military addresses. Please note that addressees are responsible for all duties and customs charges on Canadian deliveries..

FAQ

What is the contact information of Bob's Stores?

The contact information for Bob's Stores is as follows:

  • Mailing Address: Bob's Stores, Attention: Customer Service, 160 Corporate Court, Meriden, CT 06450
  • Phone Number: +1 (203) 379-2260
  • Email: customerservice@bobstores.com

Please note that this information is subject to change and it's always a good idea to check the official website for the most current contact information..

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